Privacy Policy

1. Interpretation and Definitions

1.1 Interpretation

Words with capitalized initials have specific meanings defined below, regardless of whether they appear in singular or plural form.

1.2 Definitions

• Account: A unique profile created to access our Service.
• Affiliate: Any entity under common ownership or control with Elmntri LLC.
• Platform: The ooMo Health software provided by the Company.
• Company: Elmntri LLC, a Delaware Limited Liability Company, registered at: 800 North State Street, Suite 304, Dover, DE 19901, USA
• Cookies: Small files stored on your device to improve functionality and track usage.
• Country: United States.
• Device: Any device that can access the Service (computer, mobile phone, tablet, etc.).
• Personal Data: Any information that can identify an individual.
• Service: The ooMo Health Platform and Website.
• Service Provider: Third parties that process data on our behalf.
• Usage Data: Data collected automatically from your interactions with our Service.
• Website: ooMo Health’s website: oomo.health.
• You: The individual using the Service, or the organization they represent.

2. Information We Collect

2.1 Required Personal Data

To create an Account, you must provide:

• Name
• Email Address

These are necessary for account authentication and communication. Without them, you cannot register for or use the Service.

2.2 Voluntary Personal Data

While using our Service, you may voluntarily provide additional information, including:

• Communications, inquiries, or feedback you submit.
• Health-related details you choose to share within discussions.

We do not request or require health data, but users may voluntarily provide it as part of their experience.

2.3 Usage Data (Collected Automatically)

When you use the Service, we collect certain data automatically, including:

• Device & Browser Data (IP address, device type, browser version).
• Activity Data (pages visited, time spent, interactions with the platform).
• Mobile-Specific Data (if accessing via mobile device).

3. Tracking Technologies & Cookies

We use Cookies and similar tracking technologies to:

• Enhance functionality (e.g., keeping you logged in).
• Improve performance (e.g., tracking popular content).
• Provide analytics (e.g., understanding usage trends).

Types of Cookies We Use

You can manage Cookies via your browser settings or the cookie preferences panel on our site.

4. How We Use Your Data

We process Personal Data to:

• Provide and improve the Service (troubleshooting, performance optimization).
• Authenticate and manage user accounts (login, password resets, security).
• Personalize your experience (save settings, remember preferences).
• Enhance security and prevent fraud (monitor suspicious activity).
• Communicate with you (send updates, respond to inquiries).
• Analyze trends using PostHog (see details below).

5. Analytics and Tracking (PostHog)

We use PostHog, an open-source analytics platform, to track and analyze user interactions. This helps us understand how users engage with the Service and improve its functionality.

PostHog may collect:

• Page views and time spent on pages.
• Click interactions and navigation flows.
• Technical information (browser type, device type, IP address).

How to Opt Out of Tracking

• Disable cookies via your browser settings.
• Use the "Do Not Track" setting in your browser, which we respect.

For more details on PostHog’s privacy practices, visit PostHog's Privacy Policy.

6. Managing Your Data

6.1 Requesting Account Deletion

At this time, users cannot delete their accounts via settings. To delete your account, please email [email protected] with your request.

6.2 Requesting a Copy of Your Data

Before deleting your account, you may request a copy of your data by emailing [email protected]. This may include:

• Account details (name, email).
• Discussion contributions (if applicable).

After deletion, we may retain limited data for legal compliance and security reasons.

7. Contact Us

For questions or requests related to this Privacy Policy, contact us at:

Email: [email protected]